sampanena Book a Charter
Legal & Privacy

Cookie Policy

This page explains how sampanena uses cookies and similar technologies on our website, and how you can manage your preferences.

Last Updated: 14 February 2025

01

What Are Cookies

Cookies are small text files that a website places on your device when you visit. They serve a range of purposes — from keeping you logged in to helping us understand how pages are being used.

Most cookies do not collect personal information directly. They typically store an anonymous identifier that is linked to your browser session. You can control how cookies are handled through your browser settings or via the preference controls on this page.

By using the sampanena website, you acknowledge that cookies may be set on your device in accordance with the choices below.

02

Cookies We Use

We use four categories of cookies. Each serves a distinct purpose, and where possible we have given you control over which categories are active.

Always Active

Essential Cookies

These are required for the website to function properly. They manage your session, remember your cookie consent choice, and ensure security features operate correctly. They cannot be turned off.

  • Session management and authentication
  • Cookie consent storage (cookieConsent)
  • CSRF protection tokens
  • Load balancing and server routing

Optional

Analytics Cookies

These cookies help us understand how visitors interact with our website. The information collected is aggregated and anonymous — it is used to improve content and navigation, not to identify individuals.

  • Google Analytics 4 (GA4) — page views, session duration, device types
  • Scroll depth and click patterns
  • Entry and exit pages

Optional

Marketing Cookies

These cookies are set by advertising platforms we may work with. They help measure the effectiveness of campaigns and allow platforms to show you relevant content on other websites.

  • Meta (Facebook) Pixel — conversion tracking
  • Microsoft Bing Ads — campaign attribution
  • Retargeting identifiers

Optional

Preference Cookies

These cookies remember choices you make to improve your experience — such as your preferred language, region settings, or how certain interface elements behave during your visit.

  • Language and region preferences
  • UI state memory (e.g. open accordion sections)
  • Font and display adjustments
03

Your Cookie Preferences

Use the toggles above to choose which cookie categories you are comfortable with. Your choices are saved to your browser and will be remembered on future visits.

Save or Reset Your Preferences

Disabling optional cookies will not affect your ability to browse or make enquiries through this site. Essential cookies will always remain active.

04

Third-Party Services

Some cookies are set by third-party services integrated into our website. Each of these services operates under its own privacy policy, and we recommend reviewing them if you have questions about their data practices.

  • Google Analytics 4 — website analytics and audience measurement
  • Meta Pixel — conversion tracking for advertising campaigns
  • Microsoft Bing Ads — search advertising attribution
  • Google Maps — embedded map for our location

We do not sell any information gathered through these services to other parties.

05

Cookie Duration

Session cookies are temporary. They exist only while your browser is open and are deleted automatically when you close the session. They are used for things like keeping your navigation state intact.

Persistent cookies remain on your device for a set period after the session ends. Analytics cookies typically last 13 months, while consent cookies (which store your preference choices) last 12 months. You can delete these at any time through your browser settings.

06

Managing Cookies in Your Browser

In addition to the controls above, you can manage cookies directly through your browser. Select a browser below for step-by-step guidance.

  1. Click the three-dot menu in the top-right corner and choose Settings
  2. Select Privacy and security from the left panel
  3. Click Cookies and other site data
  4. Choose your preferred option or use See all site data and permissions to remove specific cookies
  1. Open the menu (three lines, top-right) and select Settings
  2. Click Privacy & Security
  3. Under Cookies and Site Data, click Manage Data
  4. Search for specific sites or click Remove All to clear everything
  1. From the Safari menu, choose Preferences
  2. Click the Privacy tab
  3. Click Manage Website Data to view and remove cookies by site
  4. On iOS: go to Settings → Safari → Advanced → Website Data
  1. Click the three-dot menu and choose Settings
  2. Select Cookies and site permissions from the left panel
  3. Click Cookies and site data
  4. Use See all cookies and site data to manage individual cookies

Note that clearing cookies from your browser will also remove any saved preferences on this page. You may be asked to make your cookie choices again on your next visit.

07

Your Rights

Under the Singapore Personal Data Protection Act (PDPA), you have the right to withdraw consent for the use of optional cookies at any time. You can do so using the preference controls on this page or by contacting us directly.

Please be aware that disabling certain cookies may affect the way some parts of the site function. Essential cookies cannot be turned off as they are necessary for the site to operate securely.

For questions about data handling more broadly, please refer to our Privacy Policy. If you have specific concerns about cookies, you are welcome to write to us at [email protected].

08

Contact

If you have questions about this Cookie Policy or how we handle data on this website, please reach out:

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